At Valen Shots, we are committed to providing a smooth and reliable shipping experience for all our customers worldwide. This policy outlines how we handle the shipment of your orders.
Order Processing
Once your order is placed and confirmed, our team carefully prepares your items for shipment. Processing times typically take up to 2 business days before the order is dispatched.
Shipping Methods
We use trusted courier partners to ensure your products are handled with care and reach you safely. The choice of carrier may vary depending on your location and the size or weight of your order.
Shipping Costs
Shipping fees are calculated based on your order details and destination and will be displayed at checkout before you finalize your purchase.
Tracking Your Order
After your order is shipped, we will provide you with a tracking number via email. You can use this number to monitor the progress of your shipment on the courier’s website.
Order Confirmation and Shipping Notifications
You will receive an order confirmation email immediately after your purchase. Once your order ships, a separate shipping confirmation email with tracking details will be sent.
Lost or Damaged Shipments
If your shipment is lost or arrives damaged, please contact us immediately at [email protected]. We will work with the shipping provider to resolve the issue promptly.
International Shipping
We proudly serve customers worldwide. Please be aware that international shipments may be subject to customs fees or import duties, which are the responsibility of the recipient.
Contact Us
For any questions or concerns regarding your shipment, feel free to reach out to us at:
Email: [email protected]