At Valen Shots, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website, which serves customers globally.
Information We Collect
When you visit our site, we may collect the following types of information:
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Personal Information: Your name, email address, phone number, billing and shipping address when you place an order or contact us.
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Order Information: Details about the products you purchase, transaction details, and preferences.
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Device Information: IP address, browser type, device identifiers, time zone, and browsing behavior on our website.
We do not knowingly collect personal information from users under the age of 16.
How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Communicate with you about your order status or inquiries
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Provide customer support
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Improve our website and user experience
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Send you promotional offers and updates (only with your consent)
Sharing Your Information
We do not sell your personal information. We may share your information with:
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Trusted third-party service providers who help us operate our business (e.g., shipping partners, payment processors)
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Legal authorities if required by law or to protect our rights
Your Rights and Choices
You have the right to:
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Access or correct your personal data
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Request deletion of your data
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Opt out of receiving promotional emails
To exercise any of these rights or for questions about your data, contact us at [email protected].
Opt-Out Instructions
If you no longer wish to receive marketing emails from us, you can:
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Click the “Unsubscribe” link at the bottom of any marketing email
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Or email us directly at [email protected] with the subject line “Opt-Out”
Please allow up to 72 hours for your request to be processed.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
Security
We implement appropriate technical and organizational measures to protect your information. While we strive to protect your data, no method of transmission over the internet is 100% secure.
International Users
If you are accessing our site from outside your home country, you acknowledge that your information may be processed and stored in our operational countries, including countries outside your jurisdiction.
Changes to This Privacy Policy
We may update this policy occasionally. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions, concerns, or requests regarding your personal information or this policy, please contact us at:
Email: [email protected]